Question 1

How do I apply for a rental?

Accepted Answer

Visit our Rentals page to view available properties and click "Apply Now" on the listing you're interested in. Each adult must submit a separate application.

Question 2

How do I pay rent?

Accepted Answer

All rent payments are made online through your tenant portal. You can also view past payments, submit maintenance requests, and update your info there.

Question 3

How do I request maintenance?

Accepted Answer

Log into your portal and select "Submit Maintenance Request." Our in-house team will respond quickly and keep you updated every step of the way.

Question 4

Do you allow pets?

Accepted Answer

Pet policies vary by property. Be sure to check the listing and complete a pet or no-pet profile through PetScreening.(https://badger.petscreening.com/)
Pet fees per animal include:
$250 refundable security deposit 
$20 per month

Question 5

What is Obligo?

Accepted Answer

Obligo is a deposit-free alternative. Qualifying renters can skip paying a traditional security deposit while remaining financially accountable for lease terms. 
See More (https://www.obligo.com/faq)

Question 6

What is Citizen Home Solutions?

Accepted Answer

It's a free service we offer to help tenants set up utilities like electricity, water, and internet when moving in.

Question 7

How quickly are applications processed?

Accepted Answer

Most applications are processed within 1-2 business days, depending on how quickly all parties submit documents and verifications.

Question 8

What is your tenant screening process?

Accepted Answer

We use a point system that includes credit, income, rental history, background check, and eviction history. Learn more on our Application Procedure (https://www.badgerpmgroup.com/application-process)page.

Question 9

What fees should I expect as a tenant/applicant?

Accepted Answer

Application Fee - $40 ($30 cap for Boise) per Adult
Security Deposit or Obligo Enrollment - You’ll either pay a traditional security deposit or use Obligo (a deposit-free option, if qualified). Obligations and fees for Obligo will be explained during the lease process.
Pet Fees - If the property allows pets, there may be:
 • A refundable security deposit pet fee (per pet)
 • Monthly pet rent ($20/pet) - All pet applications must be submitted through PetScreening.com,(https://badger.petscreening.com/) including those with no pets.
Insurance required - We require at least $100,000 liability, we will charge $11.99 a month unless you provide proof of insurance already acquired. You may also upgrade insurance coverage through your portal.

No Administration fees or renewal fees!!